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  • How long is shipping?
    All orders process within 1-3 business days. Typically, transactions made by debit card process same day for transactions made before 4pm-1 business day, while credit card payments typically take 2-3 business days. Once payment processes your order is shipped using the shipping speed you selected at checkout. You can expect all orders in less than 1 week.
  • What payment methods are accepted?
    We accept debit, credit, and buy now, pay later with paypal and klarna. Checkout securely with paypal as a paypal member or as a guest.
  • How does paypal and klarna work?
    Checkout using klarna or paypal to buy now, pay later. All klarna orders process in 10 days. All paypal pay in 4 orders process within 1-3 business days.
  • Do the pay later options check credit?
    Our pay later options do not check credit, but there are other relevant terms when applying. Please visit the website of the third party pay later merchant you're interested in using for a more detailed description.
  • How long do your wigs last?
    All wigs last 1-3 years with proper care. All wigs include hair care cards with recommendations on how to properly maintain your products from Lay Hair & Cosmetics.
  • What grade hair is used for your wigs?
    All of our wigs are made using premium 9A virgin hair. All units can be bleached, dyed, styled with heat, permed, etc. Units are human hair.
  • How long does it take custom wigs to ship?
    All custom wigs ship within 3-7 business days. You can expect your custom wig within 5-10 business days.
  • Do the wigs come pre-styled?
    Yes! All of our lace wigs come pre-styled and ready to wear.
  • Is the lace pre-cut?
    Lace being pre-cut is optional when selecting your unit. Please be sure you want it cut because all sales on customized wigs are final. Lace cutting is considered customizing.
  • Do you all have a physical location?
    Currently we are online only. est 2015 (:
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